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PROFESSIONAL SERVICES CONTRACT OPPORTUNITY  FOR THE POSITION OF:

Information Technology and Computer Network Consultant

 SUBMISSION DEADLINE: 11:00 a.m.  February 29, 2008

 Contract Term

April 1, 2008 through March 31, 2009

 FAIR AND OPEN PUBLIC SOLICITATION PROCESS

FOR PROFESSIONAL SERVICES  FOR Township of South Harrison

 Responses must be sent to:

Office of the Township Clerk

ATTN: Celeste Keen, Deputy Clerk

664 Harrisonville Road  PO Box 113

Harrisonville, NJ 08039

Proposals must be received by 11:00 a.m. on Friday, February 29, 2008.

 Through this Request for Qualifications/Proposals, the Township seeks to engage a Consultant as its Information Technology and Computer Network Consultant for the term APRIL 1, 2008 through MARCH 31, 2009. This contract will be awarded through a fair and open process pursuant to N.J.S.A. 19:44A-20.4 et seq.

All proposals will be publicly opened and read aloud on February 29, 2008 at 11:00 a.m.

at the Township Municipal Building.

 

Information Technology and Computer Network Consultant 

GENERAL CRITERIA:

The Township of South Harrison desires to appoint an Information Technology and Computer Network Consultant who will facilitate the Township’s need to maintain Township data and records, as well as to perform various functions of municipal government using computer technology. The Township’s main objectives, as related to information technology (IT), include increasing employee productivity and making services more accessible to the public.  Applicants should demonstrate experience and knowledge in the field of IT, including operating systems and networking, especially with existing systems operating within the Township of South Harrison.   

MANDATORY MINIMUM REQUIREMENTS:

The Consultant will provide IT support services to the Township on an as-needed basis.
The Consultant shall participate as a team member in providing support, training, and knowledge to assist Township personnel in accomplishing their tasks and goals as related to the Township’s computer systems.
The consultant shall maintain and administer the Township Network Server, which is located within the Township Municipal Building.   
The Consultant will also be responsible for maintaining and recommending upgrades, backups, related programs and products, including but not limited to:

File Storage & Sharing

Microsoft Office 1998, 2000, 2003

Software Backups

Software Updates

Anti-virus Updates

Hardware Updates/Repairs

·        The Consultant shall maintain and administer all Township Computers.  There are currently ten (10) computers within the municipal building (including the Police Department).  In addition, the Consultant will provide assistance in upgrading, refurbishing and purchasing new Township computers.

·        The Consultant will provide requested assistance on the Network Server, and be able to provide on site or remote backup services (or provide best practice options for such services).

·        The Consultant will provide direction in constructing, redesigning, and upgrading the Township’s Computer Network System.

·        The Consultant shall provide assistance/advice for Software and Equipment purchases.

·        The Consultant shall perform hardware upgrades/repairs or arrange for repairs with vendors.

·        The Consultant should be familiar with municipal government programs, including but not limited to, PC Codebook for Windows (Clerk’s Office), Edmunds (Finance & Tax Offices), etc.

·        The Consultant shall report to the Township Administrator as requested on the status of the Township’s Network and all IT matters.

·        The Consultant shall provide assistance/advice in determining the most cost-effective ways to manage and administer Township email, data storage and backup, as well as the Township website.

·        The Consultant must also be willing to examine and analyze newer technology options, such as wireless technology, and provide the Township Administrator with best practice examples for consideration.

·        The Consultant must be able to provide recommendations for the development of a new Township website, including but not limited to: site hosting, site design and accessibility.   

SPECIALIZED REQUIREMENTS OF TECHNICAL PROPOSAL

The Consultant should submit a technical proposal which contains information about the following:  

SERVICES

Provide information regarding Consultant’s ability to provide the following services:

Network Administrative Services

Support Services

Remote Monitoring & Backup Services

Installation Services

Cabling /Wiring Services

Hardware & Software Maintenance Services

Other Services (explain) 

EXPERIENCE & ABILITIES

Provide evidence of the following:

Experience in maintenance, installation services, network services, hardware sales, remote managed services, network design and implementation, and other network support and security services.  

Experience in working with government agencies;  

Demonstrated ability to communicate with management, specifically to provide plain-language responses and detailed explanations where necessary;  

Demonstrated availability/commitment to respond to general inquiries and urgent requests within reasonable time frames (examples of policies related to this or a general statement will suffice); 

List of clients, past and present (with special focus on those clients who are government entities or who interface with government); 

COST PROPOSAL

Submit a cost proposal that includes any proposed retainer, the services to be provided under the terms of the retainer (if applicable), and all hourly billing rates.  If the Consultant charges varying fees or hourly rates for different staff members or services, please provide this information. 

Costs should be broken down according to the following if possible:

Network Administrative Services

Support Services

Remote Monitoring & Backup Services

Installation Services

Cabling /Wiring Services

Hardware & Software Maintenance Services

Other Services (explain) 

The Township will not provide payment or reimbursement for travel expenses incurred by the Consultant. 

*Please note that supplemental information may be requested and an interview may be required.   Appointment is subject to approval by Township Committee and execution of a contract.